Shipping policy
Shipping Policy.
Last Updated: 10/06/2024
Welcome to Tiny Riders. This Shipping Policy outlines the terms and conditions related to the delivery of our products. By making a purchase on our website, you agree to comply with and be bound by the following shipping terms.
1. Shipping Locations
We currently offer shipping to locations within Queensland, Australia, as well as to other Australian states and territories. Please contact us for information on international shipping options.
2. Shipping Methods
We provide the following shipping methods:
- Standard Shipping: Estimated delivery within 2-8 business days.
- Express Shipping: Estimated delivery within 1-4 business days.
3. Shipping Costs
Shipping costs are based on the selected shipping method and the destination. Shipping charges will be calculated and displayed at the time of checkout. We may offer free shipping for orders exceeding a specified amount; please refer to our website for current promotions.
4. Estimated Delivery Times
The estimated delivery times are provided as a general guideline and may vary depending on factors such as the shipping method chosen, destination, and any unforeseen circumstances. We do our best to ensure timely delivery but do not guarantee specific delivery dates.
5. Tracking and Notifications
Customers will receive order confirmation and shipping notification emails. Tracking information will be provided for applicable orders. You can track your order using the provided tracking number through our website or the designated courier's website.
6. Order Delays
In the event of unexpected delays due to factors beyond our control, such as extreme weather conditions or logistical issues, we will make reasonable efforts to notify customers and provide updated delivery information.
7. Responsibility for Loss or Damage
We take every precaution to ensure the safe and secure packaging of products. However, we are not liable for any loss, damage, or theft of products during transit. If you receive damaged or missing items, please contact us immediately to initiate a resolution.
8. Returns and Shipping Returns
For information on returns and shipping returns, please refer to our Return Policy.
9. Compliance with Applicable Laws
We comply with all relevant shipping and consumer protection laws in Queensland and Australia. If you have any questions or concerns about our shipping policy, please contact us.
10. Contact Information
If you have any questions or inquiries related to our Shipping Policy, please contact us at: tiny.riders.au@gmail.com.
Thank you for choosing Tiny Riders. We appreciate you and we are committed to providing you with reliable and efficient shipping services.